FAQ - Frequently Asked Questions

How do I make an order?

To make an order, simply head over to the "Etsy Shop" section of this website or you can find me at https://www.etsy.com/uk/shop/laurenkateldesignco

What's your sizing guide?

A standard UK Women's size guide is available on the Etsy listings, from size 6-20. However if you would like your garment in a larger size than 20 or made to your exact measurements please select the "Custom Size" option and leave your bust measurements (and bicep circumference if the garment has sleeves) in the personalisation box when checking out the item on Etsy.

What measurements do you need from me?

If you are having your garment made to a custom size, all we need is your bust measurement at the largest part of your bust (and bicep circumference if the garment has sleeves).

Can I customise the garment?

All garments are fully customisable. You can add sleeves from another blouse, add straps, get rid of straps, make a top longer into a dress if you so wish. This is at a small extra cost to cover the fabric used. Please select what you would like to add on in the "Personalisations" drop down menu on Etsy when adding the garment to your basket.

Can I change the fabric?

Yes, as long as we have another garment already in that fabric. If you'd like your garment in a different fabric from another dress or top please leave a message of which one in the personalisation box. If you would like one of the dresses or tops in a fabric that I do not stock, please email laurenk4te@gmail.com and I will get back to you with a quote.

Where do you ship to?

UK and Ireland only, at the moment.

 

I am looking into European shipping. If you are from outside the UK, in the States or any other part of the world please email me with an enquiry and I will try my best to work something out for  you without the shipping being too costly.

How long should my garment take to make?

Ideally 2-4 weeks, it really depends on how many sales I've had that week. If you need your garment ASAP or for a special occasion with a date in mind, please leave a note in the personalisation section so that I can push your order forward and prioritise it.

How do I care for my LKDC garment?

It is recommended that you carefully hand wash your Lauren Kate Design Co. garment by hand in lukewarm water with your washing detergent of choice.

Do you take wholesale orders?

Wholesale is available on request. Please email laurenk4te@gmail.com for enquiries with the subject as 'Wholesale'.

How is the brand sustainable and ethical?

Firstly, the patterns that I have adapted for my garments are no waste. This means that they're often cut out in blocks and straight lines. If there is any amounts of waste at the end of a roll, from garment samples or pieces that have gone wrong- I offer handmade face coverings that are made from the scraps to ensure that nothing goes to waste.

Secondly, all garments are made by me and only me in my home in Wales. Everything is made to order so there is no waste stock being held by me waiting to be sold. I do not outsource anything or have any other seamstresses at this moment in time.

 

I also source all fabric from British companies, they are often small online retailers and some do have physical stores too- this means none of your garment fabrics come from super big money grabbing companies which don't share the same values as me.

Lastly all packaging that LKDC garments are sent out in are recycle-able cardboard boxes and taped up with recycle-able brown paper tape. All stickers, wrapping papers and note slips are also recycle-able too. Swing tags on garments are usually attached with left over shirring elastic or neatened fabric scraps.

Is your question not answered here? Just drop me an email and I'll get back to you as soon as I can!

©2020 Lauren Kate Design Co.